Before any community is created, REshape systematically collects preferences by organizing group sessions with patients and their relatives. Sometimes we also interview them individually. We primarily focus on assessing their needs, preferences and dreams for the future. Together, we try to translate them into specific features for the community. Hereby it is assured that the community will be useful for patients and that they are more to contribute or actively moderate the community. Secondly, we also collect preferences of the healthcare team. This order contrasts to previous (and less successful) attempts, in which online patient communities were solely developed by hospital organizations, and without any input from end users. By doing so, we hope that we can further boost patient empowerment.